Shipping & Delivery

At GoodMeal.in, we strive to provide timely and reliable delivery services to ensure that you receive fresh and high-quality meals. Please review our Shipping and Delivery Policy below.

1. Delivery Areas
  • We currently deliver to select locations. Please check our website or contact us to confirm if we serve your area.

  • If your location is outside our serviceable area, we may not be able to fulfill your order.

2. Delivery Timings
  • Our delivery hours are 9:00AM to 6:00PM.

  • Orders placed within operational hours will be delivered as per the estimated time displayed at checkout.

  • Delays may occur due to unforeseen circumstances such as traffic, weather, or high order volumes.

3. Delivery Charges
  • Delivery charges may vary based on location and order value.

  • Free delivery may be available for orders above a certain amount.

  • Any applicable delivery fees will be displayed at checkout before payment.

4. Order Processing Time
  • Orders are processed immediately upon confirmation.

  • The estimated delivery time will be provided at checkout and may vary based on order volume and location.

5. Contactless Delivery
  • To ensure safety and hygiene, we offer contactless delivery upon request.

  • Customers are requested to mention any special delivery instructions while placing an order.

6. Failed Delivery Attempts
  • If the customer is unavailable at the time of delivery, our team will attempt to contact them.

  • If delivery is unsuccessful due to incorrect address or unavailability, the order may be canceled without a refund.

7. Order Tracking

Customers may receive real-time tracking updates via SMS, email, or in-app notifications.

8. Complaints and Issues
  • If there is any issue with the delivery, such as a missing or incorrect item, please contact us within [X] hours of receiving the order.

  • We will investigate and take appropriate action as per our Refund & Returns Policy.

9. Contact Us

For any shipping or delivery-related queries, please contact us:

  • Email: info@goodmeal.in

  • Phone: +91 77951 35323

  • Address:SKS foods
    #64 E Shri Datta township near
    Reva University, Kattigenahalli, Yelhanka, Bengaluru, Karnataka, 560064

By placing an order on GoodMeal.in, you agree to the terms outlined in this Shipping and Delivery Policy.